Public Relations
BSIS Mandatory Course
4 hours of “Public Relations (Community & Customer)” training for Security Officers requirements as prescribed by the department of Consumers Affairs Skills and Training course for security guards Bureau of Security and Investigative Services in accordance with the Business and Professions codes 7583.6 and 7583.7
Ethics & Professionalism
Quiz 1
Proper Conduct
Quiz 2
Verbal and Other Communication Skills for Security Guards
Quiz 3
Ways Security Guards Communicate
Quiz 4
Security Guards and Public Relations: It's Mostly Talk
Quiz 5
General Guidelines for Customer Service and Public Relations
Quiz 6
Crisis Intervention / Conflict De-Escalation
Quiz 7
FREE PREVIEWPublic and Private Incident Challenges
Quiz 8
FREE PREVIEWApproach and Challenge Tips
FREE PREVIEWQuiz 9
FREE PREVIEWGeneral Guidelines for Crisis Intervention
FREE PREVIEWQuiz 10
FREE PREVIEWReviewing Crisis Intervention Incidents with Your Supervisor
FREE PREVIEWQuiz 11
FREE PREVIEWCommunicating with the Media
FREE PREVIEWQuiz 12
FREE PREVIEWIntroduction to Cultural Diversity
Quiz 13
Recognizing Gender & Racial Harassment & Discrimination
Quiz 14
Substance Abuse & Mental Illness
Quiz 15
FREE PREVIEWFinal Quiz