Course Description

4 hours of “Communication and its Significance” training for Security Officers requirements as prescribed by the department of Consumers Affairs Skills and Training course for security guards Bureau of Security and Investigative Services in accordance with the Business and Professions codes 7583.6 and 7583.7

Course curriculum

  • 1

    Communication

    • Groups Security Guards Communicate With

    • Quiz 1

    • ​Communication Goals

    • Quiz 2

    • ​English as a Second Language (ESL)

    • Quiz 3

    • ​Public Relations with non-English speakers or ESL Speakers

    • Quiz 4

    • ​Internal Company Communication Overview

    • Quiz 5

    • ​Internal Communication Techniques

    • Quiz 6

    • ​Internal Communication Recommendations

    • Quiz 7

    • ​Protecting Communication Equipment

    • Quiz 8

    • ​Communication Best Practices

    • Quiz 9

    • ​Using Radios and Other Technology for Internal Communication

    • Quiz 10

    • ​Monitors, VOIP, Texting, Twitter and Other Communication Methods

    • Quiz 11

    • ​External Company Communication

    • Quiz 12

    • ​To Use the 10-Code or Not?

    • Quiz 13

    • Final Quiz